Having trouble uploading your session to 100%? Please try the following steps:
- Update to the latest version of the iOS app
- Force quit SwingVision
- Restart the iOS device
- Plug the iOS device into power
- Ensure you're on WiFi with a strong signal (this is critical)
- Open SwingVision and leave the app open for 5 minutes and if the upload dashboard shows on Me tab tap into the dashboard:
- Avoid changing the application at this time as it may disrupt part of the flow and slow it down
- In the dashboard, let it run and just let it sit potentially for 15-25 minutes so the whole system tries to run through the issues.
- It should hopefully pop-up with an error message asking you to reset the upload video which you should do and it should retry the video upload.
- You can pause sessions if you have several sessions running at the same time and prefer a particular session to upload faster.
Comments
3 comments
My uploads are not even starting. I have 2 videos that say “preparing “ but there’s no progress. Both are at 0%
My videos are stuck too. When I try to “reload”, nothing happens. The window stays open too. These instructions are not helpful.
It also isn’t working for me after I try all these steps
What can we do ?
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